Student testimonials

"Thank you very much for your prompt, positive response. I really appreciate it. You don't know how much I enjoy this game. It's very exhilarating. You may not know how we feel because you're on middle ground but it gets to a point where I sometimes have dreams (or nightmares:-) about my team's decisions and our competitors. It has been a great learning experience for me and my teammates. "

- Grace Sanchez-Fuhrman, Student

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"I would like to point out that this simulation is the best part of my day. I really wish I had a laptop so that I could play continuously. It is wonderful and exciting to me and much more informative than any lecture or text could come close to - with all due respect, of course. I just thought I'd let you know. Thanks again."

- Jamael Rashad Hester, Student

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"I would like to tell you that playing in the Marketplace has proven useful (which was hard to determine while I was actually playing the game!).

As a summer marketing intern at a international company, many of the aspects of the game have come to life as I work. For example, each week we receive industry e-newsletters, updates, and several industry trade magazines that hold tons of info on our customers and what things are happening with them. Also, any decision marketing people make affects all other aspects of business--sales, accounting, production, etc. Each functional area of this business is just as intertwined as was the case in the simulation.

Now, I am happy to have taken your class. "

- Allison Rosenbalm, Student

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"You guys are great -- I can't believe how fast you reply! "

- Karen Haught, Student

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"As participants in the international Marketplace simulation competition January – April 2003 we have got a good chance to apply our knowledge, which we have learned from books in the classroom, in a 'real' business world.

According to our experiences, the world becomes more international. No big company can only depend on and succeed in a local market. More and more companies chose to go overseas to either produce or extend as well as secure the business. It is so important for us now to: Think globally, cooperate globally, and organize internationally. "

- Jing Wang, Business Computing Department, University of Applied Sciences Cologne;
Helmut Weiss, Computer Science Department, University of Applied Sciences Cologne

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"I used the Marketplace simulation last spring and I have to say it was great - but the real selling point is your superb technical support. The entire tech-support team understands the importance of customer service in real time. "

- Barbara Ross Wooldridge, Student

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"I wanted to let you know how much your Marketplace simulation helped me during my dissertation process. I was a PhD student at the University of Maryland last summer when Dr. Joyce Russell, a professor at Maryland and the coordinator of the Marketplace simulation for the incoming first-year MBA students, suggested that Marketplace might be a perfect task to use for my dissertation data collection.

My dissertation examined emergent leadership and collective efficacy in small teams facing a pressure-filled situations; as you can imagine, Marketplace provided a perfect fit. It provided the perfect mix of business strategy issues and team-building challenges in a contained environment, all characteristics that allowed me to thoroughly examine my research questions.

Thanks again."

- Narda R. Quigley, Ph.D., Wharton Senior Fellow, University of Pennsylvania

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"In my opinion, the Marketplace simulation was the single most valuable learning experience in my entire MBA training. It helped pull together my finance, accounting, marketing, and operations knowledge into a coherent picture of how a business operates. Best of all, I came away with some strong insights into time-based competition that I could incorporate immediately into my present job."

- Jeffrey R Davis, Rockwell Collins Department Manager, Flight Displays System Engineering, EMBA, University of Iowa

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"Please extend our thanks to all of the people that contributed to the Marketplace. All of us at the University of New Haven EMBA class enjoyed the challenge."

- Doug Hungerford, EMBA, University of New Haven

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"I wanted to say again how impressive your simulation game is. I have played such a game twice before and this one is light years ahead of those. BASF runs one that I used to think was pretty good, but now it would seem like using DOS vs Windows NT. No comparison. Good luck with getting it updated and ready for market."

- Mark McCall, EMBA, University of Tennessee

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"The Marketplace is the most thorough business simulation out today. It requires the combination of management, finance, accounting and marketing skills to be successful in the game. Competition is fierce and fast, so one must watch both their own products and the products of their competitors to keep the majority of the market share. The Marketplace is the closest simulation to real life that I have seen. It prepared me to make the decisions required to perform in the short run, while making the long term goals clearer and more attainable."

- R. Ryan Calonge, Account Executive, EMBA, University of Tennessee

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Feedback from EMBA Students at Florida International University

" The instructor demonstrated an unusual concern for his students. His creativeness and dedication was demonstrated every class in the documentation provided as well as the guidance and support. Every number of The Lamp was long awaited and acclaimed by everybody. Excellent leadership and management style. Key learning: Everything. The simulation is a real 'compendium' of the program. Finance, Marketing and Manufacturing decisions are involved in every single class. Supporting material (Books) are also very good. The interaction of the class is also an incredible learning experience, because of the emotional reactions that the game generates among the participants. One change: Try to expand the game to 12 quarters instead of 8."

"John is the ideal instructor that a student expects to find at an executive MBA program. He is extremely professional and is very detailed. It was a great pleasure to be a student in his class. I strongly believe that he has enhanced the education of every student in the class. The class greatly appreciates the effort that he has taken with us. Thanks for an incredible semester!!! Key learning: Everything!!! The course touched on all the issues that we addressed throughout the entire program. One Change: Make the class the entire day so that the simulation could run through 16 quarters. It would enhance the experience."

"Excellent!!!! Hard work...Very impressive to observe such hard work from a professor. Outstanding personality...In this class it all came together; however, the Prof. was fantastic. Key learning: Everything!!!!! Learned more about finance than in the actual finance course...There should be a finance simulation course. One Change: Make it go all the way to the 12th quarter....full day."

"This course was one of the better ones. The only thing I would change is to allow this course to be the only one for a quarter. This way we would be able to play for 16 quarters instead of eight. This course does require outside meetings with the team. One Change: Let it be the only course for a quarter."

"Dr. Nicholls was the perfect instructor for this course. He showed a great deal of dedication and concern for the students and the course. He went out of his way to make the simulation experience a memorable one. He dedicated a great deal of his to the class; and it showed. Key learning: The class was the perfect way to end the program. It brought together everything we had learned during the previous semesters and gave us the closest classroom experience to the business world. Important themes are too numerous to mention. One Change: I only wish we had the time to make decisions for 10-12 quarters. The 8 quarters were very educational, but certain strategies would require several more quarters of simulation."

- EMBA students, Florida International University

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" You will learn about marketing; about making tactical decisions, organizing your team, assigning responsibilities; about analyzing your market, designing brands, building plants, producing inventory; about advertising media; about evaluating research; about preparing a business plan. All of the foregoing and more, taught by playing the game known as the Marketplace. You will even solicit venture capital.

When you have finished the course, you will have simulated the experiences of an entrepreneur who faces and deals with all the vexations and victories of running a business. But, more importantly, because it was an interesting, enjoyable, engrossing challenge, you will have been truly educated in business management.

Recently (two years after the above quotes), we asked Mr. Geisler if we could quote him. In giving us permission, he responded further with the following for anyone who is interested in training entrepreneurs:

Many are inspired to launch businesses. Many fail. Most analysts agree that the major cause of failure is a lack of management skills. Skills which can be learned through experience.

There are different methods of training for careers in the business world. Attending lectures, studying text books and examining cases are the usual ways. Participation in the actual conduct of business operations is not usually available.

How much more important is it that those who train for the complex careers of entrepreneurship experience the problems and learn to apply the solutions required in the real world? That they work under competitive conditions to manage a business? That they experience and adjust to their management errors? And that they enjoy some deserved management successes?

It is only when textbook studies are combined with actual experiences that adequate preparedness results. A new educational tool is available and participatory training in business management can be provided to all who are interested in the education of entrepreneurs.

Experience is the best teacher. There is no way to gain experience except by doing! Plunge into the real world of business to gain experience and be prepared to suffer the consequences which may, and often does, entail insolvency and bankruptcy. Far better, engage in a learning process that simulates the real world of business and learn to make business decisions without the dangers inherent in being a novice in the business world."

"We learn by doing, so they say,
But falling down is not the way!
A baby creeps and then it crawls,
A toddler walks then runs the halls.
It's by degrees we learn. That's the way
Providing, of course, learning is play!
We do not retain what is force-fed,
Only through adventure can we be led!
Those who work without joy regress.
Those who enjoy work can know success!"

- Andrew L. Geisler, Lt/Col US Army (retired), Judicial Magistrate (retired), Executive Director, Legal Aid Society (retired)

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"I have taken the time to send this e-mail because my group and myself felt it was necessary to congratulate Dr. Cadotte on his achievement with the Marketplace game. The game presents very interesting problems that a student would not otherwise be faced with in a given textbook class. By presenting these problems within a game, the student is challenged to compete with others in the class as well as with the game's strategies.

This was the most interesting (and time consuming!) class we have taken in our graduate studies. I only hope that more schools and more professors will take advantage of the opportunity to use this game as an instructional tool for marketing, management and even finance. We felt this class had more to offer because of the way it was taught and the obstacles given in the game. Although our team performed well throughout the semester, there were several missed opportunities that we realized after analyzing the entire 10 quarter stretch. It was this analysis that cannot be taught in textbooks, class discussions, or notes that proved to be beneficial for us.

We hope this program continues as we know your involvement and dedication to this venture has been invaluable. Thank you for your contribution and efforts."

- Alex Lehmann, Team, System Solutions, Inc., Florida International University

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"I can honestly say that it was the single biggest factor in spurring my educational experience in my marketing course. I was so impressed that I want to continue playing, even though the game is over."

- Daryl Streat, Simon Fraser University, Taichung, Taiwan

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"To be honest, this has been my best and most interesting business class I have taken my entire college career. I have never felt like I did so well in any of my other classes. And I also thought that I would never like a business class until I entered your class and had the opportunity to use Marketplace.

- Melissa Martin, Student, Bryant College, Smithfield, RI

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"I'd like to thank you for creating such a class for us. I really learned a lot about business. There is no doubt that this has been the best class I've taken in college."

- Shawn Devine, University of Tennessee

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"This game requires thought and time in order to compete. I think it has many real world lessons. First, I have played several simulation games, but none have gone into as much depth or required so much revision of plans. I wish I could remember the quotes that the instructor provided about planning. It was something like.... planning is nothing, but planning is everything.

One major lesson is that many things happen unexpectedly, but how you pick up the pieces and react is the key to saving the day. We have had a number of issues come up during our run that have caught us completely off guard. Major demand fluctuations, false advertising claims, money shortages, and tough venture capitalists. It is precisely these events that have made this game so useful. It makes the team look at different alternatives and play devils advocate, just to give all options their due. Sometimes, what we were originally taught did not seem like a viable option, then it turned out to be the best one.

Teamwork is probably the most important key to success in this game over any other issue. I really have come to understand different personalities and the role that these traits play within the team. I have made friends and together we have learned how to deal with unexpected events, deadlines, and adversity. We all have had to pick up the slack when other members could not meet deadline or make meetings. It is virtually impossible to successfully compete in this game by yourself. I have learned to trust and rely on my teammates, something I have not been comfortable with before."

- Michael Pettit University of Tennessee

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"We are very happy that we were declared as the Market Master. The competition was really great and we were very satisfied with the game itself."

- Cezary Jarzabek, Szkola Glowna Handlowa w Warszawie Warsaw, Poland

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"Marketplace simulation was the single most valuable learning experience in my entire MEng course. It helped pull together my finance, accounting, marketing and operations knowledge into a coherent picture of how a business operates. Best of all, I came away with some strong insights into time-based competition that I will be able to incorporate into my future job."

- Chan Wing Tak, Hong Kong Polytechnic University

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"The business game provided us with opportunity to experience a business and manufacturing environment that was like a real business situation. Moreover, this business game gave us the chance for teamwork. It helped us learn how to communicate and cooperate with others, balance the workload, and manage contradiction. We also learned how to accept the ideas of others. To conclude, it was a valuable experience for preparing me to join a business after graduation."

- Lily Chan, Hong Kong Polytechnic University

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"The game gave me an idea how to run a successful business by maintaining the business in the changing world. Starting a business is difficult, but maintaining it is even more difficult. The most valuable knowledge gained from the game is the development of the analytical mind. We learned to analyze the key points that make a company a winner or loser. We learned how to tell what kind of decisions lead to success or failure. In short, we learned skills that will help us avoid to falling into traps."

- Ng Yick Bun, Hong Kong Polytechnic University

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"At the International Student Science Conference in Bratislava, we presented our student science project: "Contribution of market simulations to the global understanding of business." The core of this work was our pioneer participation in the Global Marketplace, analyzing its benefits and the possibilities of its use in the academic sphere and studying market simulations in general. It was a great success, and our work was awarded first place in it's category (Applied Informatics)."

- Juraj Sekera, University of Economics, Bratislava, Slovakia

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